Seher Lungi Drape Set

Domestic Shipping

We offer complimentary shipping within India on orders above INR 20,000, with shipping costs covered up to INR 500.

All product prices displayed on our website for deliveries within India are inclusive of applicable taxes and duties.

International Shipping

For International orders, please contact us via WhatsApp for assistance.

Shipping and handling charges vary based on several factors, including product dimensions, packaging requirements, and the destination country. International shipping costs will be calculated after entering the delivery address during checkout.

For shipments outside India, customers are responsible for all applicable shipping charges, customs duties, import taxes, and other local levies imposed by the destination country. These charges are payable directly to the shipping partner or customs authority upon delivery. The exact amount depends on the regulations and tax policies of the destination country.

Delivery Timeline

As all pieces are made to order, the estimated delivery timeframe is 25 to 45 days. This period begins from the date of order confirmation, ensuring a personalized and carefully crafted experience from start to finish.

While we strive to meet the estimated timelines, occasional delays may occur due to circumstances beyond our control.

Need Assistance?

If you have any questions regarding shipping or experience an unexpected delay with your order, please contact us at paramcouture@yahoo.com. Our team will do its best to assist you and provide timely updates.

Disclaimer: All policies may be amended without prior notice. In the event of any discrepancy, the Terms & Conditions Policy will take precedence.

Param Couture strives to make every transaction on our website smooth and seamless. We prioritise meticulous care in delivering our products by maintaining the highest quality standards.

Please Note That:

All orders placed are final and cannot be refunded or exchanged. All our orders are made-to-order and are not eligible for cancellation or refunds. Products purchased during any sale or promotion are also not eligible for cancellations, refunds, returns, or exchanges.

Damaged/Defective/Wrong Supply of Goods

Customers are kindly asked to thoroughly verify and review their orders, including colours, sizes, quantities, etc., of textiles, garments, or objects before proceeding with the purchase.

In the event that you receive a product with a manufacturing defect or an incorrect item, please contact us within 24 hours of receiving the delivery. You may reach us by email at paramcouture@yahoo.com or via WhatsApp at +91 9871883977.

When contacting us, please provide complete details of the issue along with clear photographs showing the defect or the incorrect product received. This information will help us review your complaint and assist you as quickly as possible.

All our products involve some form of manual work like hand-dyeing, stitching & embroidery. Due to these processes, a slight variation may occur between products, which is not regarded as a defect.

Given the nature of our products, we reserve sole discretion to provide resolution as we deem fit. Every return or exchange request is treated as an individual case. We are unable to offer refunds if we’ve been given an incorrect or incomplete shipping address, or if there are three failed delivery attempts by our shipping agency and/or the package is refused by the recipient.

If your purchase meets our return criteria stated above, please email us at paramcouture@yahoo.com within 24 hours of delivery with the following information:

• Order number
• Delivery address
• Specify the reason for return and in case of a defective or incorrect product, please send us an image of the item.

The product must be shipped back to us within 7 Business days from the date of notification by the Customer Service team. Please ensure that the returned product is unused and unworn and retains its original tags. Our team will inspect the manufacturing defects, following which our Customer Service team will reach out to you via email or phone to discuss necessary actions. Due to the unique nature of our products, we retain the exclusive authority to determine the appropriate resolution for any situation. Each request for return or exchange is addressed individually, and we encourage you to contact our Customer Service team for timely assistance and resolution.

All returns/exchange courier charges to our contact address are borne by the customer. On delivering your replacement, we will cover shipping charges.

Incorrect Shipping Address

We cannot provide refunds in cases where an incorrect or incomplete shipping address has been provided or if our shipping agency makes three unsuccessful delivery attempts and/or the recipient refuses the package.

Colours

We have made every endeavor to present the colours of our products on this microsite as accurately as possible. However, due to variations in computer monitors, tablets, and mobile devices, we cannot guarantee that the colours displayed on your monitor will be entirely accurate.

Cancellation Policy

Please be aware once an order is placed, it cannot be cancelled.

Disclaimer: All policies may be amended without prior notice. In the event of any discrepancy, the Terms & Conditions Policy will take precedence.